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From: Easebuzz <info@easebuzz.com>
To: mandeep@visasolutionplus.com
Subject: Missed Video KYC - Reschedule Required - Easebuzz
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Message-ID: <0109019fc5ec2ddf-953b9866-cdbf-43f3-a7b0-413a437d0a0a-000000@ap-south-1.amazonses.com>
Date: Mon, 3 Aug 2026 04:40:17 +0000
Feedback-ID: ::1.ap-south-1.CcuATEGZKP1BlJkreMO89WW/pJQoYvkSJVrPZjs7qWs=:AmazonSES
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 Content preview:  Missed Video KYC - Reschedule Required Missed Video KYC Reschedule
    Required 
 Content analysis details:   (3.3 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 RCVD_IN_DNSWL_BLOCKED  RBL: ADMINISTRATOR NOTICE: The query to DNSWL
                             was blocked.  See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#DnsBlocklists-dnsbl-block
                              for more information.
                             [76.223.181.99 listed in list.dnswl.org]
  0.0 KAM_BODY_MARKETINGBL_PCCC Body contains URI associated with
                             mass-marketing (https://raptor.pccc.com/RBL)
                             [URI: awstrack.me]
 -0.0 SPF_HELO_PASS          SPF: HELO matches SPF record
 -0.0 SPF_PASS               SPF: sender matches SPF record
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                             domain
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
  1.5 GB_AWSTRACK_REDIR      URI: Awstrack redirector
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.1 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
  1.0 KAM_MARKETINGBL_PCCC   Message contains URI associated with
                             mass-marketing (https://raptor.pccc.com/RBL)
  0.8 KAM_INFOUSMEBIZ        Prevalent use of
                             .info|.us|.me|.me.uk|.biz|xyz|id|rocks|life
                             domains in spam/malware
X-Spam-Flag: NO

<!DOCTYPE html>
<html lang=3D"en">
<head>
    <meta charset=3D"UTF-8">
    <meta http-equiv=3D"X-UA-Compatible" content=3D"IE=3Dedge">
    <meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=
=3D1.0">
    <title>Missed Video KYC - Reschedule Required</title>
    <style>
        @font-face {
            font-family: 'DM Sans';
            src: url('https://ebz-static.s3.ap-south-1.amazonaws.com/kyc/ky=
c_approved/DMSans-Regular.ttf');
        }
        * { box-sizing: border-box; margin: 0; padding: 0; }
        body {
            font-family: 'DM Sans', Arial, sans-serif;
            -webkit-font-smoothing: antialiased;
            background-color: #fff;
            font-size: 16px;
            color: #333;
        }
        .mailer {
            max-width: 600px;
            width: 100%;
            background: #fff;
            margin: 0 auto;
            overflow: hidden;
            border: 1px solid #ccc;
            border-radius: 5px;
        }
        @media only screen and (max-width: 480px) {
            .header-row td { display: block !important; width: 100% !import=
ant; text-align: left !important; }
            .header-row .decoration-cell { display: none !important; }
            .banner-row td { display: block !important; width: 100% !import=
ant; text-align: center !important; }
            .banner-row td h1 { font-size: 26px !important; }
            .banner-row td img { width: 200px !important; margin: 0 auto !i=
mportant; }
            .content-section { padding: 24px 16px 0 !important; }
            .schedule-box { padding: 16px !important; }
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rtant; text-align: center !important; padding: 4px 0 !important; }
            .note-section { padding: 20px 16px !important; }
            .footer-section { padding: 0 16px 20px !important; }

            .cta-btn { padding: 14px 24px !important; font-size: 15px !impo=
rtant; }
            .footer-contact-item { display: block !important; margin-right:=
 0 !important; margin-bottom: 8px !important; }
            .contact-bar { padding: 16px !important; }
            .contact-item { display: block !important; padding: 8px 0 !impo=
rtant; text-align: center !important; }
            .footer-section { padding: 20px 16px !important; }
        }
    </style>
</head>
<body>
    <div class=3D"mailer">

        <!-- =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D HEADER + BANNER =3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D -->
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background: #eef1fb;">
            <tr class=3D"header-row">
                <td style=3D"padding: 28px 32px 0;">
                    <img src=3D"https://ebz-static.s3.ap-south-1.amazonaws.=
com/kyc/kyc_rejected/logo.png" alt=3D"Easebuzz" style=3D"width:150px; displ=
ay:block;" />
                </td>
                <td class=3D"decoration-cell" style=3D"padding: 16px 20px 0=
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                    <img src=3D"https://ebz-static.s3.ap-south-1.amazonaws.=
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;" />
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            <tr class=3D"banner-row">
                <td style=3D"vertical-align: bottom; padding: 24px 0 0 32px=
;">
                    <h1 style=3D"font-size: 38px; line-height: 1.15; color:=
 #0d285f; font-weight: 700; margin: 0; padding-bottom: 24px;">
                        <span style=3D"color: #6d45e6;">Missed<br>Video KYC=
</span><br>
                        Reschedule<br>Required
                    </h1>
                </td>
                <td style=3D"vertical-align: bottom; text-align: right; pad=
ding: 0;">
                    <img src=3D"https://ebz-static.s3.ap-south-1.amazonaws.=
com/kyc/vkyc_reschedule_required.svg" alt=3D"Missed Video KYC" style=3D"wid=
th: 280px; max-width: 100%; height: auto; display: block; margin-left: auto=
;" />
                </td>
            </tr>
        </table>

        <!-- =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D CONTENT =3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D -->
        <div class=3D"content-section" style=3D"padding: 32px 32px 0;">

            <!-- Greeting -->
            <p style=3D"font-weight: 700; color: #0d285f; font-size: 18px; =
margin-bottom: 16px;">Dear MANDEEP SINGH,</p>

            <!-- Rescheduled message -->
            <p style=3D"color: #515151; font-size: 16px; line-height: 1.7; =
margin-bottom: 28px;">
                Your Video KYC session was missed .Please reschedule your V=
KYC.
            </p>

            <!-- Missed Schedule Box -->
            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" style=
=3D"margin-bottom: 32px;">
                <tr>
                    <td class=3D"schedule-box" style=3D"background: #e8f9f2=
; border-radius: 12px; padding: 20px 24px;">
                        <table cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%">
                            <tr>
                                <td style=3D"vertical-align: middle; width:=
 60px;">
                                    <img src=3D"https://ebz-static.s3.ap-so=
uth-1.amazonaws.com/kyc/calendar_icon.svg" alt=3D"Schedule" style=3D"width:=
 52px; height: 52px;" />
                                </td>
                                <td style=3D"vertical-align: middle; paddin=
g-left: 12px;">
                                    <p style=3D"font-weight: 700; color: #e=
53e3e; font-size: 16px; margin: 0 0 6px;">You missed your Video KYC schedul=
ed on</p>
                                    <p style=3D"color: #0d285f; font-size: =
15px; margin: 0; line-height: 1.7; font-weight: 700;">
                                        &bull; Date: 03 Aug 2026 &nbsp;&nbs=
p;&nbsp; &bull; 10:00 AM
                                    </p>
                                </td>
                            </tr>
                        </table>
                    </td>
                </tr>
            </table>

            <!-- Documents checklist -->
            <p style=3D"font-weight: 700; color: #0d285f; font-size: 16px; =
margin-bottom: 14px;">Please be ready with the following documents for veri=
fication:</p>
            <table cellpadding=3D"0" cellspacing=3D"0" style=3D"margin-bott=
om: 28px;">
                <tr>
                    <td style=3D"padding: 5px 0;">
                        <table cellpadding=3D"0" cellspacing=3D"0"><tr>
                            <td style=3D"width: 24px; vertical-align: middl=
e;">
                                <div style=3D"width:18px; height:18px; bord=
er-radius:50%; background:#34c78e; text-align:center; line-height:18px; fon=
t-size:11px; color:#fff;">&#10003;</div>
                            </td>
                            <td style=3D"color:#515151; font-size:15px; pad=
ding-left:8px;">PAN Card</td>
                        </tr></table>
                    </td>
                </tr>
            </table>

            <!-- Reschedule instruction -->
            <p style=3D"font-weight: 700; color: #0d285f; font-size: 16px; =
margin-bottom: 20px;">Please reschedule your session to complete the verifi=
cation.</p>

            <!-- CTA Button -->
            <div style=3D"text-align: center; padding: 0 0 28px;">
                <a href=3D"https://12py55ws.r.ap-south-1.awstrack.me/L0/htt=
ps:%2F%2Fauth.easebuzz.in%2F/1/0109019fc5ec2ddf-953b9866-cdbf-43f3-a7b0-413=
a437d0a0a-000000/Z7KrZDzLqPDsIYma_X_kXGS_Mj8=3D258" target=3D"_blank" class=
=3D"cta-btn" style=3D"display:inline-block; background:#6d45e6; color:#fff =
!important; text-decoration:none; padding:14px 40px; border-radius:8px; fon=
t-size:16px; font-weight:700; letter-spacing: 0.3px;">
                    Reschedule KYC &raquo;
                </a>
            </div>

            <!-- Compliance note -->
            <p style=3D"color: #515151; font-size: 16px; line-height: 1.7; =
margin-bottom: 32px;">
                Please note that completion of Video KYC is required for re=
gulatory compliance and to ensure continued access to Easebuzz services.
            </p>
        </div>

        <!-- =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D CONTACT BAR =3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D -->
        <table role=3D"presentation" width=3D"100%" cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0">
            <tr>
                <td class=3D"contact-bar" style=3D"background-color:#f5f7fa=
;padding:20px 32px;border-top:1px solid #e8ecf0;">
                    <table role=3D"presentation" width=3D"100%" cellpadding=
=3D"0" cellspacing=3D"0" border=3D"0">
                        <tr>
                            <td class=3D"contact-item" valign=3D"middle" st=
yle=3D"padding:6px 12px;text-align:center;">
                                <img src=3D"https://ebz-static.s3.ap-south-=
1.amazonaws.com/kyc/submit_successfully/Email.png" alt=3D"Email" width=3D"1=
6" height=3D"16" style=3D"display:inline;vertical-align:middle;margin-right=
:6px;">
                                <a href=3D"mailto:support@easebuzz.in" styl=
e=3D"font-family:'DM Sans',Arial,sans-serif;font-size:13px;color:#515151;te=
xt-decoration:none;vertical-align:middle;">support@easebuzz.in</a>
                            </td>
                            <td class=3D"contact-item" valign=3D"middle" st=
yle=3D"padding:6px 12px;text-align:center;">
                                <img src=3D"https://ebz-static.s3.ap-south-=
1.amazonaws.com/kyc/submit_successfully/Call.png" alt=3D"Phone" width=3D"16=
" height=3D"16" style=3D"display:inline;vertical-align:middle;margin-right:=
6px;">
                                <a href=3D"tel:18008918297" style=3D"font-f=
amily:'DM Sans',Arial,sans-serif;font-size:13px;color:#515151;text-decorati=
on:none;vertical-align:middle;">18008918297</a>
                            </td>
                            <td class=3D"contact-item" valign=3D"middle" st=
yle=3D"padding:6px 12px;text-align:center;">
                                <img src=3D"https://ebz-static.s3.ap-south-=
1.amazonaws.com/kyc/web_icon.png" alt=3D"Web" width=3D"16" height=3D"16" st=
yle=3D"display:inline;vertical-align:middle;margin-right:6px;">
                                <a href=3D"https://12py55ws.r.ap-south-1.aw=
strack.me/L0/https:%2F%2Feasebuzz.in/1/0109019fc5ec2ddf-953b9866-cdbf-43f3-=
a7b0-413a437d0a0a-000000/gIHcGIpOA6t4zHb3FgEK4yjooz8=3D258" target=3D"_blan=
k" style=3D"font-family:'DM Sans',Arial,sans-serif;font-size:13px;color:#51=
5151;text-decoration:none;vertical-align:middle;">easebuzz.in</a>
                            </td>
                        </tr>
                    </table>
                </td>
            </tr>
        </table>

        <!-- =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D FOOTER =3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D -->
        <table role=3D"presentation" width=3D"100%" cellpadding=3D"0" cells=
pacing=3D"0" border=3D"0">
            <tr>
                <td class=3D"footer-section" style=3D"background-color:#0d2=
85f;padding:24px 32px;text-align:center;">
                    <p style=3D"margin:0 0 8px 0;font-family:'DM Sans',Aria=
l,sans-serif;font-size:14px;font-weight:700;color:#ffffff;">Easebuzz Privat=
e Limited</p>
                    <p style=3D"margin:0 0 16px 0;font-family:'DM Sans',Ari=
al,sans-serif;font-size:12px;color:#b0bec5;line-height:1.6;max-width:100%;p=
adding:0 8px;">
                        The Social Street, B Block, 2nd Floor,<br>
                        opposite Vivanta Hotel, Hinjawadi =E2=80=93 Wakad R=
oad,<br>
                        Pune, MH 411057, IN
                    </p>
                    <p style=3D"margin:0;font-size:12px;">
                        <a href=3D"https://12py55ws.r.ap-south-1.awstrack.m=
e/L0/https:%2F%2Feasebuzz.in%2Fprivacy%2F/1/0109019fc5ec2ddf-953b9866-cdbf-=
43f3-a7b0-413a437d0a0a-000000/9BdIk57L9w5ViH-C8yDVqV1u7Fk=3D258" target=3D"=
_blank" style=3D"font-family:'DM Sans',Arial,sans-serif;color:#7eb8ff;text-=
decoration:none;">Privacy Policy</a>
                    </p>
                </td>
            </tr>
        </table>

    </div>
<img alt=3D"" src=3D"https://12py55ws.r.ap-south-1.awstrack.me/I0/0109019fc=
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</body>
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