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<?php include __DIR__ . '/../header.php'; ?>

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const script = document.createElement("script");
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const dom = document.createElement("div");
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                                    <h2 class="section-heading">Curriculum for ITIL 4 Strategist Direct, Plan and Improve</h2>
                                    
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                                                                <p><b>Learning Objectives: </b></p><p>Revisit ITIL 4 Foundation and its values.&nbsp;<br></p>                                                            </div>
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                                                                                                                                        <ul><li>Introduction to ITIL and ITIL 4&nbsp;</li><li>Recap of ITIL 4 Foundation&nbsp;</li><li>Value&nbsp;</li></ul>                                                                </div>
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                                                                <p><b>Learning Objectives: </b></p><p>Get introduced to DPI and learn to apply its guiding principles.&nbsp;<br></p>                                                            </div>
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                                                                                                                                        <ul><li>Importance of Direction, Planning, and Improvement&nbsp;&nbsp;</li><li>Role of Measurement and Reporting&nbsp;&nbsp;</li><li>Direction, Planning, and Improvement of the ITIL SVS&nbsp;</li><li>Applying the Guiding Principles&nbsp;</li><li>Value, Outcomes, Costs, and Risks in DPI&nbsp;</li></ul>                                                                </div>
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                                                                                                                        <span class="curi-num"> 3. </span>
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                                                                <p><b>Learning Objectives: </b></p><p>Discover Portfolio management and learn to identify and control risks.&nbsp;<br></p>                                                            </div>
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                                                                                                                                        <ul><li>Strategy Management&nbsp;&nbsp;</li><li>Defining the Structures and Methods Used to Direct Behaviors and Make Decisions&nbsp;&nbsp;</li><li>How to Identify and Control the Risks in DPI&nbsp;</li><li>Portfolio Management&nbsp;&nbsp;</li><li>Direction Via Governance, Risks and Compliance&nbsp;</li></ul>                                                                </div>
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                                                                                                                        <span class="curi-num"> 4. </span>
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                                                                <p><b>Learning Objectives: </b></p><p>Gain an overview of Assessment and Planning.&nbsp;<br></p>                                                            </div>
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                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Basics of Assessment&nbsp;</li><li>Basics of Planning&nbsp;&nbsp;</li><li>Introduction to Value Stream Mapping&nbsp;</li></ul>                                                                </div>
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                                                            <a class="card-link collapsed" data-toggle="collapse" href="#collapse5">Measurement and Reporting</a>
                                                                                                                        <span class="curi-num"> 5. </span>
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                                                        <div id="collapse5" class="card-body collapse " data-parent="#curriculum-accordion">
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                                                                <p><b>Learning Objectives:</b> </p><p>Get introduced to Measurement and Reporting and their efficient use cases.&nbsp;<br></p>                                                            </div>
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                                                                                                                                            <div class="topic-covered-top">
                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Basics of Measurement and Reporting&nbsp;&nbsp;</li><li>Types of Measurements&nbsp;&nbsp;</li><li>Measurement and the Four Dimensions&nbsp;</li><li>Measurements of Products and Services&nbsp;</li></ul>                                                                </div>
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                                                            <a class="card-link collapsed" data-toggle="collapse" href="#collapse6">Continual Improvement</a>
                                                                                                                        <span class="curi-num"> 6. </span>
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                                                                <p><b>Learning Objectives: </b></p><p>Gain insight into Continual Improvement and the implementation of Measurement and Reporting in the same.&nbsp;<br></p>                                                            </div>
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                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Creating a Continual Improvement Culture&nbsp;</li><li>Continual Improvement of SVS and Practices&nbsp;</li><li>Continual Improvement in Organizations&nbsp;&nbsp;</li><li>Continual Improvement Model&nbsp;</li><li>Using Measurement and Reporting in Continual Improvement&nbsp;</li></ul>                                                                </div>
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                                                            <a class="card-link collapsed" data-toggle="collapse" href="#collapse7">Communication and Organization Change Management</a>
                                                                                                                        <span class="curi-num"> 7. </span>
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                                                        <div id="collapse7" class="card-body collapse " data-parent="#curriculum-accordion">
                                                            <div class="topic-summary editor-content">
                                                                <p><b>Learning Objectives: </b></p><p>Get introduced to OCM and learn effective communication.&nbsp;<br></p>                                                            </div>
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                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Basics of Effective Communication&nbsp;&nbsp;</li><li>Identifying and Communicating With Stakeholders&nbsp;&nbsp;</li><li>Basics of OCM&nbsp;</li></ul>                                                                </div>
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                                                            <a class="card-link collapsed" data-toggle="collapse" href="#collapse8">Developing a Service Value System</a>
                                                                                                                        <span class="curi-num"> 8. </span>
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                                                        <div id="collapse8" class="card-body collapse " data-parent="#curriculum-accordion">
                                                            <div class="topic-summary editor-content">
                                                                <p><b>Learning Objectives: </b></p><p>Introduction to service management and SVS.&nbsp;<br></p>                                                            </div>
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                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Adopting the Guiding Principles&nbsp;&nbsp;</li><li>Centre of Excellence for Service Management&nbsp;&nbsp;</li><li>The Four Dimensions of Service Management in the SVS&nbsp;</li></ul>                                                                </div>
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                                                            <a class="card-link collapsed" data-toggle="collapse" href="#collapse9">Bringing it Together</a>
                                                                                                                        <span class="curi-num"> 9. </span>
                                                        </div>
                                                        <div id="collapse9" class="card-body collapse " data-parent="#curriculum-accordion">
                                                            <div class="topic-summary editor-content">
                                                                <p><b>Learning Objectives: </b></p><p>Learn effective implementation of DPI and Modern leadership.&nbsp;<br></p>                                                            </div>
                                                                                                                            <div class="topic-covered editor-content">
                                                                                                                                            <div class="topic-covered-top">
                                                                            <span class="heading-title">Topics</span>
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                                                                                                                                        <ul><li>Modern Leadership&nbsp;&nbsp;</li><li>Using the Guiding Principles for DPI&nbsp;</li></ul>                                                                </div>
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                                    <h2 class="section-heading prerequisites-title">Prerequisites</h2>
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                                        <ul><li>ITIL®&nbsp;4 Foundation or ITIL®&nbsp;4 Managing Professional Transition certification is required</li><li>Accredited training necessary for a complete understanding of core material</li></ul>                                    </div>
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                                    <div class="col-md-9 col-sm-70">
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                                            <h2 class="section-heading">What Learners Are Saying</h2>
                                                <div class="swiper-wrapper">
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>I have taken several ITIL courses before but this one stands out. The content is relevant and the exercises are very practical.<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-1">
                                                                                                                                                            <span>Z</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Zayam Hasib</span>
                                                                            <p class="test-desg">Product Owner </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>The course was very informative and well-structured. It has helped me improve my IT service management skills.<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-2">
                                                                                                                                                            <span>C</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Charles Dolcetti</span>
                                                                            <p class="test-desg">Business Analyst </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>The ITIL course provided me with the tools and techniques needed to for effective ITSM. The Course exceeded my expectations<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-3">
                                                                                                                                                            <span>A</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Arthur Keyser</span>
                                                                            <p class="test-desg">Solutions Analyst </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>The ITIL cour has been a great help in shaping my career in the IT industry. The on-demand videos very engaging.<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-1">
                                                                                                                                                            <span>N</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Nathalie King</span>
                                                                            <p class="test-desg">Back End Developer </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>The course helped me enhance my skills and provided me practical solutions to better manage IT services.<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-2">
                                                                                                                                                            <span>S</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Shravan Sharma</span>
                                                                            <p class="test-desg">Software Developer </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                    </div>
                                            <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                            <div class="swiper-button-next test-next"></div>
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                                    </div>
                                </div>
                            </div>
                         </section>
                                                                                            <section class="comparision">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <h3 class="section-heading">How Our Course Compares</h3>
                                    <div class="table-responsive">
                                        <table class="table custom-table">
                                            <thead>
                                                <tr>
                                                    <th class="first-column"></th>
                                                                                                                                                                        <th>YouTube Videos</th>
                                                                                                                    <th>Online Courses</th>
                                                                                                                    <th>SureCertificate</th>
                                                                                                                                                            </tr>
                                            </thead>
                                            <tbody>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">On-Demand Videos</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
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                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Immersive Learning Experience</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Structured Curriculum</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Course Curated by Industry Experts</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Auto-Graded Assessments</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
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                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Lifetime Access to Courseware</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
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                                                            </td>
                                                                                                            </tr>
                                                                                            </tbody>
                                        </table>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </section>
                                                                    <section class="advisors" id="advisors">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <div class="swiper-container advisors-slider d-md-block d-none">
                                        <h2 class="section-heading">Our Course Advisor</h2>
                                        <div class="swiper-wrapper">
                                                                                            <div class="swiper-slide">
                                                    <div class="test-overview editor-content">
                                                        <div class="test-overview-list">
                                                            <div class="media">
                                                                <div class="image bg-1 ">
                                                                                                                                                <span>S</span>
                                                                                                                                    </div>
                                                                <div class="align-self-center media-body">
                                                                    <span class="advisor-name">Soumik Sen</span>
                                                                    <p class="advisor-desg">
                                                                        Expert: ITIL, COBIT, ISO                                                                                                                                            </p>
                                                                </div>
                                                            </div>
                                                                                                                        <div class="advisor-description editor-content"><p>Soumik Sen brings with him 17 years of industry experience across domains where he has facilitated implementation of best industry-proven practices and IT frameworks including ITIL, ISO 20000, COBIT, ISO 27001 and CMMI.</p> </div>
                                                        </div>
                                                    </div>
                                                </div>
                                                                                    </div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next advisors-next"></div>
                                        <div class="swiper-button-prev advisors-prev"></div>
                                    </div>
                                    <div class="testimonials swiper-container advisors-slider d-block d-md-none" id="mob">
                                        <h2 class="section-heading">Our Course Advisor</h2>
                                        <div class="swiper-wrapper">
                                                                                        <div class="swiper-slide">
                                                <div class="test-overview editor-content">
                                                    <div class="test-overview-list">
                                                        <div class="osl-icons quote-icon"></div>
                                                        <div class="test-content editor-content"><p>Soumik Sen brings with him 17 years of industry experience across domains where he has facilitated implementation of best industry-proven practices and IT frameworks including ITIL, ISO 20000, COBIT, ISO 27001 and CMMI.</p></div>
                                                            <div class="media">
                                                                <div class="image bg-1 ">
                                                                                                                                                <span>S</span>
                                                                                                                                    </div>
                                                            <div class="align-self-center media-body">
                                                                <span class="test-name">Soumik Sen</span>
                                                                <p class="test-desg">
                                                                     <span class="designation-text">Expert: ITIL, COBIT, ISO</span>
                                                                                                                                    </p>
                                                    
                                                            </div>
                                                        </div>
                                                    </div>
                                                </div>
                                            </div>
                                                                                    </div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next advisors-next test-prev"></div>
                                        <div class="swiper-button-prev advisors-prev test-next"></div>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </section>
                 
                                <section class="courses  osl-courses hide">
                    <div class="container">
                        <div class="row">
                            <div class="col-md-9 col-sm-70">
                                <div class="courses-mob">
                                    <div class="swiper-container courses-slider">
                                        <h2 class="section-heading">Students Also Bought</h2>
                                        <div class="swiper-wrapper osl-courses-content"></div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next courses-next"></div>
                                        <div class="swiper-button-prev courses-prev"></div>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </div>
                </section>
                                                                         <section class="faq" id="faq-1">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <h2 class="section-heading">ITIL® 4 Strategist Direct, Plan and Improve Training FAQs</h2>
                                    <div class="faq-content">
                                                                                                                                <div class="cert-and-exam-section" id="-1">
                                                                                                                                                    <div class="course-cert-faq-content accordion-cards custom-cards" id="faq-accordion-1">
                                                                                                                                                                                                                                                                                                    <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link collapsed" data-toggle="collapse" href="#faq-heading-1-1">1. Will there be any other learning material other than self-paced videos?</a>
                                                                </div>
                                                                <div id="faq-heading-1-1" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, you will experience SureCertificate's immersive learning in an on-demand format. This will include e-learning material to help you:&nbsp;</p>
<ul>
<li>LEARN with recall quizzes, interactive eBooks, and case studies&nbsp;</li>
<li>ASSESS your skills progression with diagnostic, module-level, and final assessments</li>
<li>PRACTICE with real-world simulations and Cloud Labs&nbsp;</li>
<li>GAIN INSIGHTS with real-time reports and analytics on how you're progressing, your learning challenges, and suggestions of sections to revisit to build competency in the required areas.&nbsp;</li>
</ul>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-2">2. Can I pursue this course along with my full-time job?</a>
                                                                </div>
                                                                <div id="faq-heading-1-2" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, our online course is designed to give you flexibility to skill up as per your convenience. The course is delivered in a Self-Paced mode so that you can balance your work and learning as per your schedule.&nbsp;<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-3">3. Will I earn a certificate on completion of this course?</a>
                                                                </div>
                                                                <div id="faq-heading-1-3" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes! Upon passing this course, you will receive a signed certificate of completion from SureCertificate. Thousands of SureCertificate alumni use their course certificate to demonstrate skills to employers and their networks.</p><p>More than the certificate, however, you will get to showcase your newly acquired skills by working on real-world projects and adding these to your portfolio. SureCertificate’s courses are well-regarded by industry experts, who contribute to our curriculum and use our tech programs to train their own teams.&nbsp;</p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-4">4. Can I cancel my enrolment? Do I get a refund?</a>
                                                                </div>
                                                                <div id="faq-heading-1-4" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy found at <a href="refund-policy" target="_blank">refund-policy</a>.&nbsp;</p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-5">5. What are the software and system requirements?</a>
                                                                </div>
                                                                <div id="faq-heading-1-5" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Please make sure that your computer meets the following software and system requirements:&nbsp;</p>
<ul>
<li><strong>Software Requirements</strong>: Internet browser</li>
<li><strong>System Requirements</strong>: Linux/Unix Operating System, an Internet browser, and high-speed Internet connectivity.</li>
</ul>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-6">6. Does this course have a Money-Back Guarantee?</a>
                                                                </div>
                                                                <div id="faq-heading-1-6" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, it does. In the unlikely event that you are not satisfied with the course, and you wish to withdraw within the first seven days, we’ll issue a 100% refund. No questions asked!&nbsp;<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-7">7. Does this self-paced courses include exam vouchers?</a>
                                                                </div>
                                                                <div id="faq-heading-1-7" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>No, this self-paced variant of the ITIL 4 Specialist: DPI (Direct, Plan and Improve) course does not include exam vouchers.<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-8">8. Are there any additional costs associated with this self-paced course?</a>
                                                                </div>
                                                                <div id="faq-heading-1-8" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Apart from the course fee, if you choose to take the exam, you will need to purchase the exam voucher separately. There are no additional hidden costs associated with the self-paced courses.<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                            </div>
                                                                                            </div>
                                                                            </div>
                                </div>
                            </div>
                        </div>
                    </section>
                                    </div>

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