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<?php include __DIR__ . '/../header.php'; ?>

var strCssFilePath = `https://infinitybundles.surecertificate.com/auth-button/latest/auth-button-umd-target.css?v=1775942185`;
	
     
        const authShadowContainer = document.getElementById("auth-shadow-container");

const authShadowRoot = authShadowContainer.attachShadow({
            mode: "open"
        });
        const link = document.createElement("link");
        link.rel = "stylesheet";
        link.href = strCssFilePath;
        authShadowRoot.appendChild(link);

const script = document.createElement("script");
        script.src = strJsFilePath;
        authShadowRoot.appendChild(script);

const dom = document.createElement("div");
        dom.id = "auth-button-root";
        authShadowRoot.appendChild(dom);

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                    <h1>ITIL<sup>&reg;</sup> V4 Foundation Certification: Complete Guide</h1>
                    <h2>Master the most widely recognized framework for IT enabled services in the world and future-proof your career in a digital-first workplace.</h2>
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                                                                                                                        <span class="curi-num"> 1. </span>
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                                                                <p><b>Learning Objectives</b></p><p>Learn about ITIL4, its features, principles and benefits.</p>                                                            </div>
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                                                                                                                                        <ul><li>About ITIL4</li><li>Components of ITIL4 Framework</li><li>Benefits of ITIL</li></ul>                                                                </div>
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                                                                <p><b>Learning Objectives</b></p><p>Explore key concepts on service, its management and value. Learn about stakeholders, products and service relationship.</p>                                                            </div>
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                                                                                                                                        <ul><li>Service and Service Management</li><li>Components of Service Value</li><li>Determine the Value of a Service or Product</li><li>Stakeholders and Value Creation</li><li>Products, Services and Service Offering</li><li>Service Relationship</li></ul>                                                                </div>
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                                                                <p><b>Learning Objectives</b></p><p>Learn in detail about the guiding principles of ITIL.</p>                                                            </div>
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                                                                                                                                        <ul><li><li>Focus on Value</li><li>Start Where You Are</li><li>Progress Iteratively With Feedback</li><li>Collaborate and Promote Visibility</li><li>Think and Work Holistically</li><li>Keep It Simple and Practical</li><li>Optimize and Automate</li></li></ul>                                                                </div>
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                                                                                                                        <span class="curi-num"> 4. </span>
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                                                                <p><b>Learning Objectives</b></p><p>Learn more about the key dimensions of Service Management.</p>                                                            </div>
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                                                                                                                                        <ul><li><li>Organization and People</li><li>Information and Technology</li><li>Partners and Suppliers</li><li>Value Streams and Processes</li><li>External Factors</li></li></ul>                                                                </div>
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                                                                                                                        <span class="curi-num"> 5. </span>
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                                                                <p><b>Learning Objectives</b></p><p>Learn more about ITIL service value system, chain and streams.</p>                                                            </div>
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                                                                                                                                        <ul><li>ITIL Service Value System</li><li>Service Value Chain</li><li>Service Value Streams</li></ul>                                                                </div>
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                                                                                                                        <span class="curi-num"> 6. </span>
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                                                                <p><b>Learning Objectives</b></p><p>Learn more about different types of ITSM and get familiar with Release Management,&nbsp;Problem Management,&nbsp;Incident Management and more.</p>                                                            </div>
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                                                                                                                                        <ul><li>Information Security Management</li><li>Relationship Management</li><li>Supplier Management</li><li>Service Level Management</li><li>IT Asset Management</li><li>Service Configuration Management</li><li>Change Enablement</li><li>Release Management Practices</li><li>Release Management</li><li>Deployment Management</li><li>Monitoring and Event Management</li><li>Incident Management</li><li>Problem Management</li><li>Service Request Management</li><li>Service Desk</li><li>Continual Improvement</li></ul>                                                                </div>
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                                        <ul><li>No prior experience or specific technical background is required; the course is open to all.</li><li>Basic familiarity with IT terminology and concepts would be beneficial but not mandatory.</li><li>An interest in IT service management and a desire to gain foundational knowledge in ITIL practices.</li></ul>                                    </div>
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                                                                    <div class="test-content"><p>ITIL Foundation course provided a comprehensive understanding of IT service management. Highly recommended for IT professionals.<br></p></div>
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                                                                    <div class="test-content"><p>I was not sure if the ITIL Foundation course was for me, but the way the course progressed, it made a lot of sense.<br></p></div>
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                                                                    <div class="test-content"><p>Well-curated course with valid examples that make concepts and the framework easy to grasp. Ideal course for on-the-go.</p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-3">
                                                                                                                                                            <span>P</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Phillip Garceau</span>
                                                                            <p class="test-desg">IT Project Manager </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>The ITIL course was an exceptionally well-planned and easy-to-understand course. I could take it at my convenience.</p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-1">
                                                                                                                                                            <span>L</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Lance Adams</span>
                                                                            <p class="test-desg">IT Operations Manager </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                            <div class="swiper-slide">
                                                            <div class="test-overview editor-content">
                                                                <div class="test-overview-list">
                                                                    <div class="osl-icons quote-icon"></div>
                                                                    <div class="test-content"><p>Simplifying the ITIL concepts as given in the videos made me understand the framework a lot better than expected.<br></p></div>
                                                                    <div class="media">
                                                                        <div class="image bg-2">
                                                                                                                                                            <span>S</span>
                                                                                                                                                    </div>
                                                                        <div class="align-self-center media-body">
                                                                            <span class="test-name">Smita R</span>
                                                                            <p class="test-desg">Business Analyst </p>
                                                                        </div>
                                                                    </div>
                                                                </div>
                                                            </div>
                                                        </div>
                                                                                                    </div>
                                            <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                            <div class="swiper-button-next test-next"></div>
                                            <div class="swiper-button-prev test-prev"></div>
                                        </div>
                                    </div>
                                </div>
                            </div>
                         </section>
                                                                                            <section class="comparision">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <h3 class="section-heading">How Our Course Compares</h3>
                                    <div class="table-responsive">
                                        <table class="table custom-table">
                                            <thead>
                                                <tr>
                                                    <th class="first-column"></th>
                                                                                                                                                                        <th>YouTube Videos</th>
                                                                                                                    <th>Online Courses</th>
                                                                                                                    <th>SureCertificate</th>
                                                                                                                                                            </tr>
                                            </thead>
                                            <tbody>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">On-Demand Videos</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Immersive Learning Experience</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Structured Curriculum</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Course Curated by Industry Experts</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Auto-Graded Assessments</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                                    <tr>
                                                        <td class="first-column"> <p class="title">Lifetime Access to Courseware</p></td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-wrong-mark"></i>    
                                                            </td>
                                                                                                                    <td align="center" vertical-align="middle">
                                                                 <i class="osl-icons icon-right-mark"></i>    
                                                            </td>
                                                                                                            </tr>
                                                                                            </tbody>
                                        </table>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </section>
                                                                    <section class="advisors" id="advisors">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <div class="swiper-container advisors-slider d-md-block d-none">
                                        <h2 class="section-heading">Course Author</h2>
                                        <div class="swiper-wrapper">
                                                                                            <div class="swiper-slide">
                                                    <div class="test-overview editor-content">
                                                        <div class="test-overview-list">
                                                            <div class="media">
                                                                <div class="image bg-1 ">
                                                                                                                                            <img src="https://d2o2utebsixu4k.cloudfront.net/users/profile_images/9199c68c-c434-4c70-96f7-59eedd333437.png" alt="Maheswar Nynaru">
                                                                                                                                    </div>
                                                                <div class="align-self-center media-body">
                                                                    <span class="advisor-name">Maheswar Nynaru</span>
                                                                    <p class="advisor-desg">
                                                                        CEO, Ex-Capgemini                                                                                                                                                    <a href="https://www.linkedin.com/in/maheshwar-nynaru-7004ba17/" target="_blank">
                                                                                <span class="linkedin-social-icon osl-icons"></span>
                                                                            </a> 
                                                                                                                                            </p>
                                                                </div>
                                                            </div>
                                                                                                                        <div class="advisor-description editor-content"><p>Meet Mahesh, a seasoned professional with 30+ years of experience in both Banking and IT domains. As a freelance consultant, he specializes in Project Management and IT Service Management. With an impressive track record, he has delivered over 500 ITIL and PMP trainings as a PMI Authorized Training Partner Instructor.&nbsp;</p> </div>
                                                        </div>
                                                    </div>
                                                </div>
                                                                                    </div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next advisors-next"></div>
                                        <div class="swiper-button-prev advisors-prev"></div>
                                    </div>
                                    <div class="testimonials swiper-container advisors-slider d-block d-md-none" id="mob">
                                        <h2 class="section-heading">Course Author</h2>
                                        <div class="swiper-wrapper">
                                                                                        <div class="swiper-slide">
                                                <div class="test-overview editor-content">
                                                    <div class="test-overview-list">
                                                        <div class="osl-icons quote-icon"></div>
                                                        <div class="test-content editor-content"><p>Meet Mahesh, a seasoned professional with 30+ years of experience in both Banking and IT domains. As a freelance consultant, he specializes in Project Management and IT Service Management. With an impressive track record, he has delivered over 500 ITIL and PMP trainings as a PMI Authorized Training Partner Instructor.&nbsp;</p></div>
                                                            <div class="media">
                                                                <div class="image bg-1 ">
                                                                                                                                            <img src="https://d2o2utebsixu4k.cloudfront.net/users/profile_images/9199c68c-c434-4c70-96f7-59eedd333437.png" alt="Maheswar Nynaru">
                                                                                                                                    </div>
                                                            <div class="align-self-center media-body">
                                                                <span class="test-name">Maheswar Nynaru</span>
                                                                <p class="test-desg">
                                                                     <span class="designation-text">CEO, Ex-Capgemini</span>
                                                                                                                                            <a href="https://www.linkedin.com/in/maheshwar-nynaru-7004ba17/" target="_blank">
                                                                            <span class="linkedin-social-icon osl-icons"></span>
                                                                        </a> 
                                                                                                                                    </p>
                                                    
                                                            </div>
                                                        </div>
                                                    </div>
                                                </div>
                                            </div>
                                                                                    </div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next advisors-next test-prev"></div>
                                        <div class="swiper-button-prev advisors-prev test-next"></div>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </section>
                 
                                <section class="courses  osl-courses hide">
                    <div class="container">
                        <div class="row">
                            <div class="col-md-9 col-sm-70">
                                <div class="courses-mob">
                                    <div class="swiper-container courses-slider">
                                        <h2 class="section-heading">Students Also Bought</h2>
                                        <div class="swiper-wrapper osl-courses-content"></div>
                                        <div class="swiper-pagination swiper-pagination-clickable swiper-pagination-bullets"></div>
                                        <div class="swiper-button-next courses-next"></div>
                                        <div class="swiper-button-prev courses-prev"></div>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </div>
                </section>
                                                                             <section class="faq" id="faq-1">
                        <div class="container">
                            <div class="row">
                                <div class="col-md-9 col-sm-70">
                                    <h2 class="section-heading">Frequently Asked Questions</h2>
                                    <div class="faq-content">
                                                                                                                                <div class="cert-and-exam-section" id="-1">
                                                                                                                                                    <div class="course-cert-faq-content accordion-cards custom-cards" id="faq-accordion-1">
                                                                                                                                                                                                                                                                                                    <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link collapsed" data-toggle="collapse" href="#faq-heading-1-1">1. Will there be any other learning material other than self-paced videos?</a>
                                                                </div>
                                                                <div id="faq-heading-1-1" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, you will experience SureCertificate's immersive learning in an on-demand format. This will include e-learning material to help you:</p><ul><li>LEARN with recall quizzes, interactive ebooks, and case studies</li><li>ASSESS your skills progression with diagnostic, module-level, and final assessments</li><li>PRACTICE with real-world simulations and Cloud Labs</li><li>GAIN INSIGHTS with real-time reports and analytics on how you're progressing, your learning challenges, and suggestions of sections to revisit to build competency in the required areas.</li></ul>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-2">2. Can I pursue this course along with my full-time job?</a>
                                                                </div>
                                                                <div id="faq-heading-1-2" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, our online course is designed to give you flexibility to skill up as per your convenience. The course is delivered in a Self-Paced mode so that you can balance your work and learning as per your schedule.<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-3">3. Will I earn a certificate on completion of this online course?</a>
                                                                </div>
                                                                <div id="faq-heading-1-3" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes! Upon passing this online course, you will receive a signed certificate of completion from SureCertificate. Thousands of SureCertificate alumni use their course certificate to demonstrate skills to employers and their networks.</p><p>More than the certificate, however, you will get to showcase your newly acquired skills by working on real-world projects and adding these to your portfolio. SureCertificate’s online courses is well-regarded by industry experts, who contribute to our curriculum and use our tech programs to train their own teams.</p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-4">4. Can I cancel my enrolment? Do I get a refund?</a>
                                                                </div>
                                                                <div id="faq-heading-1-4" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy found at <a href="refund-policy" target="_blank" style="background-color: rgb(255, 255, 255);">refund-policy</a>.&nbsp;<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-5">5. What are the software and system requirements?</a>
                                                                </div>
                                                                <div id="faq-heading-1-5" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Please make sure that your computer meets the following software and system requirements:&nbsp;</p><ul><li><strong>Software Requirements</strong>: Internet browser</li><li><strong>System Requirements</strong>:&nbsp;Windows or equivalent environment with Internet browser and high-speed Internet connectivity.</li></ul>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-6">6. Does this course have a Money-Back Guarantee?</a>
                                                                </div>
                                                                <div id="faq-heading-1-6" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, it does! In the unlikely event that you are not satisfied with the course, and you wish to withdraw within the first seven days, we’ll issue a 100% refund. Refer to our&nbsp;<a href="refund-policy" target="_blank" rel="nofollow" style="background-color: rgb(255, 255, 255);">Online Self-Paced Courses Refund Policy</a>&nbsp;for more details.<br></p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                                                                                                                                                            <div class="card">
                                                                <div class="card-header">
                                                                    <a class="card-link  collapsed" data-toggle="collapse" href="#faq-heading-1-7">7. Is the ITIL4 Foundation exam fee included in the course fee?</a>
                                                                </div>
                                                                <div id="faq-heading-1-7" class="collapse " data-parent="#faq-accordion-1">
                                                                    <div class="card-body editor-content">
                                                                        <p>Yes, it is included. The fee is inclusive of charges for ITIL4 Foundation exam, online proctoring, ITIL4 Foundation official e-book, and ITIL4 Foundation official training materials.</p>                                                                    </div>
                                                                </div>
                                                            </div>
                                                                                                            </div>
                                                                                            </div>
                                                                            </div>
                                </div>
                            </div>
                        </div>
                    </section>
                                </div>

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