Agile Services

SureCertificate partners with you to outline a strategy to establish clear, defined and measurable parameters for your Agile implementation. While there are many Agile related frameworks and methodologies available in the market place, success in implementation cannot be guaranteed.There are many instances of organisations which tried to implement Agile and are struggling without knowing why, as they did not put in enough thought and have proper guidance during the process.

We have our own proprietary enterprise change management framework that enables the organization to implement change faster. Though this model can be implemented irrespective of the domain; however, we will consider all cases respective to Agile implementation.

The biggest advantage of this framework is that it can be implemented with any agile framework and methodology for non-scaling as well as scaling frameworks.

High level structure of Agile implementation through Enterprise change management framework:

As shown in the graphic alongside, Enterprise change management framework implementation can be considered to be a change involving three parameters:

How to read this triangle

This triangle represents the iterative and incremental Agile change management framework. We start with Process and Rules which are easy to set in place. Next are Structural changes which are difficult to carry out. The last part of an agile transformation comprises the changes in People, and this is the most difficult to implement.

This framework enables you to start in small increments (1)->(2)->(3) and then repeat the cycle. One important thing to remember is that these three legs of change feed into each other.

At each angle for making a change, in Process/Policy/methods, or in Structure or in People's mindset, we suggest using an upside-down model which incurs minimum change with height leverage.

Rules and processes

When we start with an Agile implementation, we are often not sure where to begin. The easiest and logical place to start, to enable you to fuel the change management for Agile, is by identifying methods/processes/policies that could be tweaked for an individual project or department, which do not necessitate changes at the organizational level (with some exceptions). For instance, there are many policies, processes and methods within an organization which are in conflict with total Agile implementation e.g. personal cubicles, specialization, flexible work timings and so on.

Structure

A bad system will beat down good people; we use systems thinking to understand the underlying behaviour of the organization and find the reason why it has resulted in the current state of affairs. To enable optimization of the whole instead of localization, the existing functional structure in an organization must be changed. Some organisations have a mental model (culturally accepted within the organization) where heroism and firefighting is encouraged, whereas asking for help or escalation are considered incompetencies. An agile model serves to dispel such a rigid approach and inculcate flexibility and approachability.

People mindset

Small incremental changes in process and structure will fuel change in the organization; however, the real change comes when people in your organization believe in the change. Through careful analysis we must see what needs to be changed for people to feel motivated enough to persevere with the changes. This necessitates a fresh look at re-generative learning of the organization.

In short...

Through a careful study of your business based on these three parameters, we define and detail a workable strategy for your agile adaptation. We outline metrics that can measure short term and long term goals for success. By undertaking customized training and mentoring, we ensure that the agile transformation is on track - using underlying proven values that support every aspect of the change. The style in which we work is not to create dependencies on us but to mentor your core team to start thinking in a way that is appropriate for the organization as a whole.

Your engagement with us is envisioned for a short term only, providing maximum value for your investment, as we strive to imbibe capabilities in your core team to carry on the change. However, we will continue to be available through other means to remain engaged and provide governance in your change management journey.

All over the world, we have best-in-class experienced coaches certified in Scrum, XP, Kanban, Lean-Kanban, DSDM, SAFe, DAD, Less framework and other Agile methodologies.

If you have decided to implement Agile in your organisation, we will assist you with the way forward. We help you to enable the agile transformation very quickly in the following manner:

• Impart training to help you understand the agile model: Every team member must understand the agile framework and gain the agile mindset in order for the implementation to move forward.
• Coaching the teams: Our experienced Agile coaches will work closely with the teams to coach and mentor them on a day-to-day basis.

Top Coaches

Achutananda Lankalapalli, CST CSM, Advanced CSM

Alexandre Magno CST CSM, CSPO & CSD

Ali Abedi Trainer

Ananda Tanguturi Trainer

There are many Agile tools available in the market that can aid in your Agile implementation. These versatile tools help teams to manage agile processes- for example, users can easily develop user stories, prioritise tasks, organise issues, follow team activities and so on. But it is not always easy to make the right choice of tool for your specific needs. This is where our expert team can help. They will analyze your requirements and guide you to invest in the right tools at the right time that can enhance your agile journey.

Here are some questions that we commonly use to guide you in this regard:

• Where do you stand in your Agile journey?
• Do you know when to use a tool and when to avoid Agile tooling?
• Do you know which projects are suitable for Agile tooling?
• How much to invest- too much- or too less?
• Do you know the criteria for selection of the right tooling?
• Do you know what process or cultural change is required at your end before you start with tooling implementation?
• Do you know what to measure, why to measure and how to measure using tools?

Besides helping you make the right choice of tooling, we will also train you on the optimal use of the tool. We have end-to-end expertise in the use of popular tools such as Version one, Rally, Jira and Swift ALM by Digite, among others.